United States Return Policy
U.S. returns are free and easy! Unworn items can be returned within 30 days of the ship date for a full refund, unless marked as final sale or otherwise noted.
UNITED STATES RETURN SHIPPING PROCESS
To return your order, please include the original invoice as well as the SheecSOulss in their complete original packaging. We are notresponsible for lost return packages and recommend you insure and track your package. You’re also welcome to use the shipping method of your choice instead of our return label.
Please address all returns to:
147 Prince Street
Brooklyn, NY 11201
You will receive an email notification from SheecSoul once your return has been processed completely. Please allow up to 20 days for your package to arrive and our Returns Department to refund your original form of payment. Also, we’re unable to refund any original shipping charges, if applicable.
At this time, we can only process exchanges for the same item.
PRICES ARE SUBJECT TO CHANGE
Final sale items are not eligible for price adjustments.
Custom-made personalized pieces are final sale. These items are handmade to order and cannot be returned. You can find this information on the product pages as well as on your invoice.
FINAL SALE ITEMS
Items purchased on sale and marked as FINAL SALE cannot be returned.
GIFT WITH PURCHASE
Returning an order that included a free gift? Please be sure to include it with your return, or your refund will be adjusted to deduct the retail value of the gift.